Lisbon, Portugal – October 10, 2025 — One of Türkiye’s leading tour operators, Jolly, has been honored with two international awards at the globally prestigious Stevie Awards.
At the International Business Awards® (Stevie Awards) ceremony held in Lisbon, Jolly received Bronze Stevie Awards in the categories of “Customer Service Department of the Year” and “Best Crisis Management in Customer Service.”
These accolades reaffirm Jolly’s strong commitment to guest satisfaction and service excellence on an international level.
Jolly’s Deputy General Manager of Sales and Marketing, Ahmet Burçin Baysak, and Customer Service Group Manager, Zeynep Gül Çakır, accepted the awards during the event at the Corinthia Hotel Lisbon.
“Our service standards are now internationally recognized”
Commenting on the achievement, Ahmet Burçin Baysak said:
“At Jolly, we have always known that our services meet international standards, and we work with that vision in mind. Winning these awards is a proud confirmation of our quality on a global scale. Our goal is to keep raising the bar and to lead the industry with customer satisfaction–focused initiatives.”
Pioneering customer experience in the tourism sector
Through its ongoing digital transformation investments and effective crisis management strategies, Jolly continues to set a benchmark in customer experience within Türkiye’s tourism industry.
About the Stevie Awards
Founded in 2002, the Stevie Awards are among the world’s most respected business honors, recognizing organizational and professional excellence in fields such as customer service, marketing, innovation, and corporate achievement. The International Business Awards® evaluate companies worldwide, offering one of the most comprehensive cross-industry benchmarks for business performance.
